PRIVACY POLICY

In order to sell and deliver ordered goods to Users, our online store “notyourfault.store” asks Users to provide personal data that is necessary for communicating with Users, delivering the ordered goods, and identifying the identity of Users when the latter pays for the goods.

 The online store “notyourfault.store” undertakes not to transfer Personal Data of Users to third parties.

  Users have the right to visit the pages of our online store “notyourfault.store” without reporting any personal data until the moment of ordering the product.

1. General provisions

1.1. This privacy policy establishes the procedure for obtaining, storing, processing, using and disclosing personal data of Users.

1.2. The User’s use of the website of the “notyourfault.store” online store means consent to this Privacy Policy and the terms of processing the User’s personal data.
1.3. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website of the online store “notyourfault.store”.

1.4. The online store “notyourfault.store” receives personal data from the User when placing an order through the appropriate section of the store.

1.5. The User’s personal data is filled in by the User when placing an order through the shopping cart. Mandatory information for providing the service is marked in a special way. Other information is provided by the User at his discretion.

1.6. Confidentiality of personal data is a mandatory condition for the store to comply with access to the User’s personal data, with the requirement not to allow their distribution without the User’s consent or the presence of another legal basis.

1.7. This Policy applies only to the website of the online store “notyourfault.store”. The online store “notyourfault.store” does not control and is not responsible for third-party sites to which the User can go through the links available on the website of the online store “notyourfault.store”.

1.8. The site administration does not verify the authenticity of personal data provided by the User of the Internet store site.

1.9. The User acknowledges that in the case of the User’s careless attitude towards the safe storage of his login and password, which gives access to his personal data, third parties may gain unauthorized access to the account, personal and other data of the User. The online store “notyourfault.store” is not responsible for damages caused by such access.

Personal data
2.1 The online store “notyourfault.store” collects personal data, namely: 

– name, surname;

– contact telephone number;

– e-mail address;

– delivery address;
The purpose of collecting and processing personal data of users
3.1 The purpose of collecting and storing the User’s personal data is to ensure the sale and delivery of the goods ordered by the User. The scope of personal data is only those that are necessary for the provision of services for the sale and delivery of goods ordered by the User.

3.2 The online store “notyourfault.store” collects data for communication with the User, including the submission of a corresponding notification about the provision of the service, informing the User about the availability of the product, confirming the order, delivering the goods ordered by the User, for the communication of the courier service with the User, as well as for processing requests and applications from the User.

3.3 The processing of the User’s personal data is carried out without a time limit, in any legal way.

Conditions for providing access to the database
4.1 The online store “notyourfault.store” does not transfer the User’s personal data to third parties, except in cases specified by the legislation of Ukraine.

4.2 Disclosure of the User’s personal data is carried out when the User orders goods in the online store “notyourfault.store”. In particular, the User agrees that the online store “notyourfault.store” has the right to transfer personal data to courier services, postal organizations, telecommunications operators, exclusively for the purpose of fulfilling the User’s order placed on the website of the online store “notyourfault.store”, including the delivery of the Goods.

4.3 In case of loss or disclosure of personal data, the online store “notyourfault.store” informs the User about the loss or disclosure of personal data.

4.4 The online store “notyourfault.store” takes the necessary organizational and technical measures to protect the User’s personal information from illegal or accidental access, destruction, distortion, blocking, copying, distribution, as well as from other illegal actions of third parties.

4.5. The User’s personal data may be transferred to the authorized bodies of the state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
4.6. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data. 

4.7. The administration of the online store “notyourfault.store” takes the necessary organizational and technical measures to protect the User’s personal information from illegal or accidental access, destruction, distortion, blocking, copying, distribution, as well as from other illegal actions of third parties.

Other conditions
5.1 The user can at any time change (update, supplement, delete) the personal information provided to him or part of it.

5.2. The online store “notyourfault.store” has the right to change the terms of the Privacy Policy. 

5.3. All disputes between the Internet store “notyourfault.store” and the User regarding the violation of the terms of the privacy policy are resolved through negotiations, and in the event of failure to reach an agreement, they are referred to the court for consideration. Before filing a claim in court in disputes arising from the relationship between the User and the Site Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute). The recipient of the claim shall, within 10 calendar days from the date of receipt of the claim, inform the applicant of the claim in writing about the results of the consideration of the claim. The current legislation of Ukraine applies to this Privacy Policy and the relationship between the User and the Site Administration.

​COOKIE POLICY

Last updated: May 2025

NOTYOURFAULT (“Not Your Fault“, “NYF,” “we,” “us,” “our”) respects your privacy and is committed to protecting the personal data we hold about you. By using our website with a home page located at https://notyourfault.store/, if you have set your browser to accept cookies, you consent to our use of cookies and other technologies to provide the website and our services to you as described in this notice and in our Privacy Policy. For more information about what cookies and pixel tags are, what they do, and how you can opt out of, manage, or delete them, please review this Cookie Notice.

WHAT ARE COOKIES

A cookie is a small piece of data (a text file or computer code) that a website– when visited by a user– asks your browser to store locally on your device, to identify your browser and/or device as you browse the Internet and, in some cases, store information about that browser or device. Cookies can be placed, read, and/or written to by our website in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a third party – for our advertising and marketing efforts. You can see more information on this below.

Cookies are often used in conjunction with “pixel tags” (also known as “web beacons” or “clear gifs”). Pixel tags are small images that we, our analytics providers, advertisers, and other third parties can use to interact with cookies and other tracking technologies. For example, we use pixel tags to evaluate the effectiveness of our advertising and marketing campaigns by determining whether you open and interact with the content in our promotional emails.

For more information about cookies, please see www.allaboutcookies.org.

HOW LONG ARE COOKIES STORED ON MY SYSTEM?

Session Cookies. “Session cookies” are stored for the duration of a browser session; when you close the browser, the cookie is deleted.

Persistent Cookies. “Persistent cookies” are stored for a preset amount of time (often between 90 days and two years, depending on the application) and are typically not deleted when a browser session is closed.

Your choices may affect whether we use session or persistent cookies for a particular application. For example, ordinarily, our website stores your log in status on a session cookie, and each time you start a new browser session you must log in again. However, if you select “Remember Me,” your log in status is instead stored on a persistent cookie so you do not need to log in each time you visit our website.

WHAT COOKIES DO WE USE, AND WHY?

We use the cookies listed below for the purposes outlined.

Strictly Necessary Cookies

Thesecookiesarenecessaryforthewebsitetofunctionandcannotbeswitchedoffinoursystems. They to allow you to browse the website and access certain pages. Necessary cookies are required for the website (or certain functionality on the website) to work properly, and we do not use these cookies to collect personal data about you.

You can set your browser to block or alert you about these cookies, but doing so may mean some parts of the website will not work.

Performance Cookies

We use performance cookies to collect information to count visits and monitor traffic sources so we can measure and improve the performance of oursite and map out our customer’s journey through the site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Disabling or removing these cookies generally does not interfere with the functionality or performance of the Services.

Functionality Cookies

We use functionality cookies to remember information that you have provided or choices you have made on the website, such as saving your logged-in status, site preferences, or the contents of your shopping cart. This allows us to provide a more personalized and convenient browsing experience.

Disabling or removing these cookies may make browsing the website less convenient or may prevent certain functionality (such as the shopping cart or store) from working correctly.

Targeting or Advertising Cookies

We allow third party advertisers, including advertising providers and ad networks, to place and/or activate cookies, pixel tags, and/or other tracking technologies designed to enable advertising on your device and deliver it to you across the Internet.

These services may collect information and data about your activities online, both on the website and across third-party pages or platforms to build a profile of your interests and show your elevant adverts on other sites. These ad networks, in connection with cookies, pixel tags, and other tracking technologies: (i) help deliver online behavioral advertisements, either by us, our affiliates, or third parties; (ii) may prevent you from seeing the same advertisements too many times; and (iii) help us, our service providers, and/or our other partners (as further described below) understand the effectiveness of the advertisements that have been delivered to you.

Disabling or removing these cookies, resetting your advertising identifier, or opting out of online behavioral advertising altogether (as applicable) may result in advertising that is repetitive and is less targeted to you.

Third-Party Functionality

We do not have access to or control over cookies or other features that advertisers and third party websites may use, and the information practices of those advertisers and third party websites are not covered by our Privacy Policy or this Cookie Notice.

For example, we provide social media buttons on the website that enableyouto share our content with your friends and network. They are capable of tracking your browser across other sites and building up a profile of your interests. We do not control how those platforms collect information about you, nor whether or how they may track you or may activate their own cookies on your computer.

For more information about how third parties collect and use information about your activities, please review their applicable Terms of Use and Privacy Policies.

HOW DO I CONTROL OR MAKE CHOICES ABOUT COOKIES AND TRACKING TECHNOLOGIES?

Managing Cookies in the UK and EU

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, please see the ‘Necessary Cookies’ in the table above.

You can withdraw consent to the use of cookies, or manage any other cookie preferences, by click COOKIE SETTINGS at the top of the page and clicking the toggle switch, or by following your browser’s method for clearing cookies (usually found in the “Privacy” and/or “Security” settings). It may be necessary to refresh the page for the updated settings to take effect. This may cause the cookie preferences banner to reappear, letting you update your preferences.

Please note, if you do not want to accept cookies, you may lose some of the functionality of our website.

Managing Cookies in the U.S.A.

Most browsers automatically accept cookies by default, but you can adjust your device and/or browser settings to delete and/or block some or all cookies, or provide notifications when you receive a new cookie. Please note, however, that blocking or deleting certain cookies may negatively affect your user experience.

Californian rights

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads.You may exercise your right to opt out of the sale of personal information by using the toggle switch in the COOKIE SETTINGS menu at the top of this page. If you opt out we will not be able to offer you personalised ads and will not share your personal information with any third parties.

HOW TO CONTACT US

Please contact us if you have any questions about this cookie policy or the information we hold about you. Please email notyourfault@ukr.net